Terms of Service

Overview

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This website is operated by Lil Potates. Throughout the site, the terms "we", "us" and "our" refer to Lil Potates. These Terms of Service govern your use of our website hosted on Wix.com, any related services, and the purchase of our products. By accessing this website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and policies referenced herein and/or available by hyperlink. If you do not agree to these Terms, you must not use our site or services.

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Section 1 - Access & Account

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By accessing this website, you confirm that you are at least 13 years of age or are using the site under the supervision of a parent or legal guardian. To place an order or create an account, you may be required to provide accurate personal information. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion. You must notify us immediately if you suspect unauthorized access to your account.

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Section 2 - Our Products

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All products listed on this site, including but not limited to stickers and digital items, are subject to availability. We make every effort to display accurate product images and descriptions, but we do not guarantee that product representations on your device will be completely accurate. We reserve the right to modify, discontinue, or limit the quantities of any products or services without notice. We also reserve the right to restrict sales of our products to any person, geographic region, or jurisdiction. Digital products are non-refundable once downloaded or accessed, except where required by law.

 

Section 3 - Orders

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By placing an order, you agree to provide current, complete, and accurate purchase and account information. All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order for any reason, including suspected fraud, pricing errors, or violations of these Terms. If your order is cancelled after your payment has been processed, we will issue a full refund using your original method of payment. 

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It is your responsibility to ensure that all shipping and contact information is correct at the time of purchase. We are not liable for any loss or delay due to incorrect details provided.

 

Returns and refunds are handled in accordance with our Refund & Return Policy. All sales are final unless the product is damaged, lost, or incorrect. By placing an order, you acknowledge that you’ve reviewed and accepted these terms.

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Section 4 - Prices and Billing

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All prices are listed in GBP or USD based on your location or selected currency. Prices do not include applicable taxes or shipping fees, which will be calculated at checkout. We reserve the right to modify prices at any time without notice. You agree to pay all charges incurred by you or any user of your account and payment method at the prices in effect when such charges are incurred. We are not responsible for currency conversion fees charged by your payment provider.

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Section 5 - Shipping and Delivery

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Shipping times and costs are outlined on our Shipping Policy page. We ship from the UK and offer both standard and tracked shipping options. Delivery estimates are not guaranteed and may be affected by postal delays, customs, and other external factors. You are responsible for providing a valid and complete shipping address. We are not liable for lost or delayed packages due to incorrect address, entry or external courier delays. Customers are responsible for any import taxes, customs duties, or local delivery fees imposed by their country.

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Section 6 - Intellectual Property (IP)

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All content on this website, including illustrations, product designs, text, graphics, logos, button icons, and other intellectual property, is the sole property of Lil Potates and is protected by international copyright and trademark laws. Unauthorized use, reproduction, distribution, or exploitation of any materials on the site is strictly prohibited without written permission. All rights not expressly granted in these Terms are reserved.

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Section 7 - Optional Tools

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We may provide you with access to third-party tools which we neither monitor nor control. You acknowledge that we provide access to such tools on an “as is” and “as available” basis, without warranties or conditions of any kind. Use of optional tools is at your own risk, and you should ensure that you are familiar with and approve the terms on which such tools are provided. 

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Section 8 - Third-Party Links

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Our site may contain links to third-party websites or services. We do not control or endorse, and are not responsible for, the content or practices of these third parties. Accessing any third-party websites is done entirely at your own risk, and you should review the terms and privacy policies of those websites before engaging with them.

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Section 9 - Privacy Policy

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Your use of this website is also governed by our Privacy Policy, which describes how your personal information is collected, used, stored, and protected. We store all user data on the Wix platform and use it solely for internal analysis, order fulfillment, and customer support. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

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Section 10 - Feedback

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If you send us creative ideas, suggestions, proposals, or feedback, you agree that we may, at any time and without restriction, use, edit, copy, publish, distribute, and otherwise use them in any medium.

All such submissions become our sole property, and we are under no obligation to maintain confidentiality, provide attribution, or offer compensation. You agree that your submissions will not violate any third-party rights or contain unlawful material.

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Section 11 - Errors, Inaccuracies & Omissions

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Occasionally, there may be information on our site or in our communications that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, shipping times, or availability. We reserve the right to correct any such errors and to change or update information at any time without prior notice. We are not obligated to update any information except as required by law.

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Section 12 - Prohibited Uses

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You may not use this website or its content:

• For any unlawful purpose;

• To solicit others to perform or participate in unlawful acts;

• To violate any international, federal, provincial or state regulations or laws;

• To infringe upon our intellectual property rights or the rights of others;

• To submit false or misleading information;

• To interfere with or circumvent the security features of the site or Wix platform.

Violation of any of these provisions may result in termination of your access and legal action.

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Section 13 - Termination

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We reserve the right to terminate or suspend your account or access to our services at any time, without notice or liability, for conduct that we believe violates these Terms or is otherwise harmful to our interests or other users. Upon termination, your right to use the site will immediately cease.

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Section 14 - Disclaimer of Warranties

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We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. All products and services provided by us are “as is” and “as available,” without any warranties, express or implied. We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

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Section 15 - Limitation of Liability

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To the maximum extent permitted by law, Lil Potates and its affiliates shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of this site or our products. Our total liability, whether in contract, tort or otherwise, shall not exceed the total amount paid by you for the product or service at issue.

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Section 16 - Force Majeure

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We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, strikes, wars, or power outages.

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Section 17 - Indemnification

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You agree to indemnify, defend and hold harmless Lil Potates, its owners, affiliates, and employees from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or third-party rights.

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Section 18 - Severability

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If any provision of these Terms is found to be unlawful or unenforceable, that provision will be deemed severed from the Terms and will not affect the validity and enforceability of the remaining provisions.

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Section 19 - Waiver & Entire Agreement

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Failure by us to enforce any provision of these Terms shall not be considered a waiver of that right. These Terms, along with our Privacy Policy and other policies referenced herein, constitute the entire agreement between you and Lil Potates.

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Section 20 - Assignment

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You may not assign or transfer your rights or obligations under these Terms without prior written consent. We may assign our rights and obligations at any time.

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Section 21 - Governing Law

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These Terms and any disputes arising under them shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.

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Section 22 - Headings

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The section headings in this document are for convenience only and have no legal or contractual effect.

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Section 23 - Changes to Terms of Service

We reserve the right to update, change or replace any part of these Terms of Service at our sole discretion. Changes will be effective immediately upon posting to the site. Your continued use of the site following any changes constitutes acceptance of those changes. 

We recommend reviewing these Terms periodically to stay informed.

Contact

If you have any further question feel free to reach out to sirpotate@lilpotates.com.